Business Process and Systems officer (m/f/d)

Ihre Aufgaben:
• Monitor A2F processes, undertaking trend and root-cause analysis to identify areas for improvement
• At the time of a Launch, develop and revise procedures in consultation with business sub-process owners
• Develop and revise process maps and RACIs as processes and procedures change
• Identify opportunities for automation and simplification throughout the funding cycle; assess potential solutions; coordinate and support implementation
• Consolidate the system knowledge, collect lessons learnt and provide recommendations for future improvements as enhancements or in a launch
• Track current and propose future operational systems needs and provide assessment of resource needs and benefits
• Lead the development of A2F business requirements/user stories; coordinate with IT on solutions development
• Ensure smooth operations of the existing systems, within system design feasibility
• Provide on-going operational and strategic suppor to business users to enable complete and on-time funding request and grant submission through the Grant Operating System
• Develop change management plan and materials for process and systems changes to ensure a high level of user knowledge improvement is reached to reduce number of issues raised

Ihre Qualifikationen:
• University degree in finance, business administration, information technology, information management, engineering or other relevant area with strong quantitative component
• Experience with business process analysis and improvement
• Experience with project management
• Experience coordinating between cross-divisional teams

• Experience with functional design of IT solutions for business end-users
• Experience in systems support for business end-users
• Experience in establishing and managing productive partnershipsthrough strong interpersonal skills, tact and diplomacy
• Excellent computer skills including PowerPoint, Word and Excel in a Microsoft Windows environment
• Ability to generate reports and conduct analysis using data from central system
• Solution-oriented root cause analysis, including the ability to create business-relevant appropriate and creative solutions

Ihre Vorteile:
• A very renowned company
• Continuous support during the assignment
• You will work in an international environment

Projektdauer: 18 MM


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